Effective Date: 08 February 2024

Thank you for using the Crew and Service Providers tool provided by KZN Film Commission. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and the services provided through it.

1. Information We Collect

When you sign up and create a profile on our Crew and Service Providers tool, we may collect the following types of personal information:

1. Personal Information: Including your name, email address, contact information, and other relevant details provided during registration.
2. Professional Information: Such as your job title, skills, experience, portfolio, and any other information you choose to include in your profile.
3. Company Information: If you register as a company, we may collect information about your company, including its name, address, and relevant details.
4. Communication Data: Correspondence and communications exchanged with us, including emails sent to productionsupport@kznfilm.co.za.

2. How We Use Your Information

We use the information collected from you to:

• Create and manage your account on the Crew and Service Providers tool.
• Showcase your profile to prospective partners in the film and television industry for potential collaboration opportunities.
• Communicate with you regarding your account, inquiries, and updates related to our services.
• Respond to your inquiries, feedback, and complaints sent to productionsupport@kznfilm.co.za.

3. Data Retention

We retain the personal information you provide for as long as your account remains active or as needed to provide you with our services. If you choose to delete your profile from the website, your personal information will be deleted from our systems. However, please note that certain information may be retained in backups or archives for a limited period as required by law or for legitimate business purposes.

4. Information Sharing

We may share your personal information with third parties under the following circumstances:

With your consent or at your direction.

• To comply with legal obligations, such as responding to lawful requests from authorities.
• To protect our rights, property, or safety, or that of our users or others.
• In connection with a business transaction, such as a film or television project connection.

5. Security Measures

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal information stored on our platform. If you wish to exercise these rights or have any questions about our Privacy Policy, please contact us at productionsupport@kznfilm.co.za

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically for any updates.

8. Compliance with POPI Act of South Africa

KZN Film Commission is committed to protecting your privacy and adhering to applicable data protection laws, including the Protection of Personal Information Act (POPI Act) of South Africa. We ensure that our data processing practices comply with the requirements set forth in the POPI Act to safeguard your personal information.

9. Applicability in the Republic of South Africa

This Privacy Policy applies to all users of the Crew and Service Providers tool provided by KZN Film Commission within the Republic of South Africa. By accessing or using our services, you acknowledge that your personal information may be processed in South Africa and that you consent to the transfer and processing of your data in accordance with this Privacy Policy and applicable laws.

If you have any questions or concerns about our compliance with the POPI Act or the applicability of this Privacy Policy, please contact us at productionsupport@kznfilm.co.za

By using the Crew and Service Providers tool, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not use our services.

Thank you for trusting KZN Film Commission with your information.